Talking about SMS, we all know that it is an abbreviated form for ‘Short Messaging Service’. It is not a concept of the present era, in fact, it has been into existence for years for now. Before the invention of the Internet and even before it became popular; people used only text messages as a medium of conversation with the other people. But with the advent of technology, as soon as the internet became popular; people shifted their focus from SMS to emails and other social networking platforms and the companies started to use the social media to boost the sales productivity.
But any trend does not stay popular for too long and this happened in the Internet Era as well. Now people are making a shift of their attention from emails to text messages back again. In fact, big business enterprises are now relying on SMS for communication with their customers. Business firms using Salesforce have started using the Salesforce SMS Service for the same.
Yes, you read that right. Salesforce, itself being a reliable CRM platform provides its customers with a wide variety of texting apps on its AppExchange platform. The customers can choose from the various Salesforce powered SMS apps that provide them with the best-ever services. These texting apps are majorly used by those organizations which use Salesforce to manage their huge databases. Salesforce SMS Service has been considered as a boon for all firms to boost the sales productivity which operate on the cloud as it helps them by ensuring the smooth and effective marketing campaigns which guarantee maximum results, in return.
As we all know that, earlier emails were used for the same but now the industries have been shifting their focus from other methods of marketing campaigns to texting. The reason behind this is very obvious. It is much cost-effective which guarantees higher results as well. Moreover, people tend to trust SMS more than anything else.
On a concluding note, it can also be said that business enterprises who have already opted for SMS Service for Salesforce can see a huge profit in their business in comparison to the ones who still have not opted for it. It is definitely a boon for all such firms as it helps them to conduct better and efficient marketing campaigns. Moreover, there are various obvious reasons why people choose text messages over any other medium.
They are cost-effective, less time-consuming and ensure maximum results possible by using the limited resources. Wondering about which Salesforce SMS app would be best for you as per your business needs and requirements? 360 SMS App, natively built on Salesforce can be the best app for your firm delivering you with world-class services along with the best possible results. Give a chance to our experts and witness your business grow like never before!
