Salesforce always provides various opportunities to its users to make the most out from it in the best ways possible. Also, it often tries to make the lives of the people easier by allowing them to maximize its usage in order to expand their business and manage it in an efficient manner. As we are already aware of the fact that text messages have taken the competitive market by storm, people are always looking forward to using SMS for their professional as well as personal purposes. Integration can be defined as combining two or more things together to get the desired results.
You must check the compatibility of your CRM with the respective SMS app so that it does not do any further harm to your system and provide you with the desired results and increase the sales productivity as well. There are many texting apps available on the AppExchange platform which can be easily integrated with Salesforce. You just need to select the best app as per your business needs, requirements and top of all: Budget.